Views through the trees of Ullswater
Young man walking on logs on the lake shore
Another Place, The Lake
Interior design at Another Place - a new hotel collection
Guests

BOOKING TERMS



Accommodation

Please read these Terms carefully because together with your Confirmation of Booking and the information on our website they make up your agreement with us. We aim to provide Terms which are easily understandable. If there is any term that you do not understand, then please discuss it with us before making a Booking. If you require these Terms or your Booking Confirmation in another format please ask and we are happy to provide them.

1. Definitions


2. Changes to our Terms or your Booking


3. Our contract with you


4. Price and payment


5. Your rights to cancel and receive a refund


6. Changing your Booking


7. Our rights to cancel and the refund you will receive


8. Providing Accommodation


9. Your liability for damage


10. Checking in and checking out


11. If there is a problem with the Accommodation


12. Our liability to you


13. Behaviour standards


14. Food and drink


15. Car parking


16. Pets


17. Babies and children.


18. Information about us and how to contact us


19. How we use your personal information


20. Other important Terms