Legal stuff

Another Place, The Machrie Ltd trading as “The Machrie” Privacy Policy. 

About this policy

Another Place, The Machrie Ltd trading as “The Machrie” (“We” or “us”) are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This Privacy Policy outlines how we aim to achieve this and includes the information collected when:

• you use our website https://another.place/the-machrie

• you make a booking via our website.

• you make enquiries via our website.

• someone is interested in working with us.

  Definition of Personal Data

  Personal Data means any data that relates to an identifiable person who can be directly/ indirectly identified from that data. In this case, it means personal data that you give to us via our website or when you make contact with us by letter, email or telephone to our main office at our address on Islay

  By providing your personal data, you agree that we can use your personal data in accordance with this Privacy Policy.

  Please ensure you understand this Policy in its entirety and take your time to read it.

  Who are we?
  
  Another Place, The Machrie Ltd trading as “The Machrie” (Company No. SC522583) whose registered office is The Machrie, Port Ellen, Isle Of Islay, Scotland, PA42 7AN

  Our direct telephone number is: +44 (0) 1496 302 310 Our email address
  is: reservations@themachrie.com Our website is: https://another.place/the-machrie

  How do we collect information from you?

  We collect information from you:

• when you make a forward booking to stay with us.

• when you visit the restaurant (preferences, allergies etc.).

• make an enquiry or specific arrangement.

• when you send us your CV or apply for a job with us.

• when you sign up to receive our guest newsletter.

  What type of information is collected from you?

  You may be asked to submit personal information about yourself when you make a booking or contact us. We will collect this information in order that we may fulfil your request to dine or stay at our venue, or to make any specific, forward arrangements on your behalf.

  When you make a booking

  We collect information such as:

• title

• name

• e-mail address (used for booking confirmation and post-visit feedback emails)

• home or work address

• billing information taken for deposits, payments, or holding credit card information for

  use in the case of someone failing to turn-up and honour their booking arrangement.

• telephone number

• company name (where applicable)

• dietary requirements

• marketing preferences (whether you opt-in or opt-out)

• current and past reservation details

  Careers

  You may submit your CV if you’re interested in working for us, by sending an email to: careers@themachrie.com This information may include:

• personal details

• employment details

• education details

• past employment details

• any other relevant details

• We will use this information to assess your application. We may also keep it in our

  records for future reference. Please get in contact if you would no longer like us to hold your records via: careers@themachrie.com

  How is your information used?

  Our use of your personal data will always have a lawful basis, either because it is necessary to

complete a booking, because you have consented to our use of your personal data (e.g. by subscribing to our newsletter) or because it is in our legitimate business interest.

We require the information outlined in the previous section to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.

• Send you service emails (booking confirmation and post-visit feedback etc.).

• Improve our products and services.

• Send our newsletters if you have opted-in to receive them.

  Who has access to your information?

  We will not sell, distribute, or lease your personal information to third parties. Any personal information we request from you will be safeguarded under current legislation.

  We will only share your information with companies if necessary to deliver services on our behalf. For example, service providers for the provision of online bookings, third-party payment processors, other third parties which provide services via our website, or as otherwise consented to, by you, or as permitted by applicable law.

  Third parties whose content appears on our website, may use third party cookies, as detailed below. Please refer to Use of Cookies below, for more information on controlling cookies. Please note – we do not control the activities of such third parties, nor the data they collect and use. We advise you to check the privacy policies of any such third parties. We do not accept any responsibility or liability for third party privacy policies.

  You may choose to restrict the collection or use of your personal information at any point. Please refer to the Your choices section of this Privacy Policy for details.

  How and where do we store data?

  We keep your personal data safely and responsibly, for as long as we need to, up to a maximum of six years, or for as long as we have your permission to keep it.

  For accommodation reservations taken through Protel Software, your data will be stored in a data centre managed by Protel Software.

  For gift vouchers purchased through Gift Voucher Solutions software, your data will only be stored in the UK.

  Gift Voucher Solutions data is stored securely in data centres managed by SK Chase.

Profiling

We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively.

Your choices

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not pass your details to any third parties for marketing purposes. Furthermore, you can change your marketing preferences at any time by contacting us by email at: reservations@themachrie.com

You have a right to request a copy of the personal information that the company hold about you and have any inaccuracies corrected. Any such requests should be made to this email address: reservations@themachrie.com

You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it. We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will, therefore, be retained for the following periods (or its retention will be determined on the following basis):

We keep your personal data for as long as we need to, up to a maximum of six years or for as long as we have your permission to keep it.

Security

Data protection is of great importance to us and to protect your personal data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected via our website.

Use of cookies

Like many other websites, we use cookies. We use them to help you personalise your online experience.

A cookie is a text file that is placed on your hard disk by a web page server which allows the website to recognise you when you visit. Cookies only collect data about browsing actions and patterns, and do not identify you as an individual.

We use cookies (including Google analytics) to compile anonymous, aggregated statistics that allow us to understand how users use our website and help us improve the structure of our website accordingly.

You may refuse or accept cookies on this website.

Third Party services available via our website may also use cookies. Cookie usage on these websites is governed by the Third Party.

Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

What happens if our business changes hands?

We may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of our business. Any personal data that you have provided will, where it is relevant to any part of our business that is being transferred, be transferred along with that part. The new owner, or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by us.

In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes.

Changes to this statement

We reserve the right to change this Privacy Policy as we deem necessary from time to time, or as may be required by law. We encourage you to periodically review this statement to be informed of how we are protecting your information. This policy was last updated in June 2024.

Contact Information

We welcome your comments regarding this Privacy Policy. If you believe that we have not adhered to this Privacy Policy, please contact us at: reservations@themachrie.com. We will aim to use commercially reasonable efforts to promptly determine and remedy the problem.

What is a cookie?

A ‘cookie’ is a type of data file that is stored on your device when you visit a website or perform actions while visiting a website. A cookie file contains information that is transferred to your device’s memory which is recalled when you revisit our site, or when you perform certain actions on your device. Where we refer to a cookie in this policy, this incorporates similar tracking technologies.

Necessary Cookies

When you first visit our website, we only use necessary cookies. This means that additional cookies (called “Optional Cookies” in this policy) won’t be used unless you agree to accept/enable all cookies, or select your own cookie preferences.

Optional Cookies

Optional cookies are used for analytical, performance, advanced functionality and advertising purposes. More information is set out in this policy. Optional cookies help us improve our website and we believe accepting all optional cookies provides you with the best user experience.

Cookies can be “First Party”, i.e. set by us, or “Third Party”, i.e. placed on your device by another organisation when you visit our website. Third-party cookies may be placed on your device by an organisation providing a service to us or by our business partners, so that they can advertise products and services to you on our website and elsewhere on the internet. Because of how cookies work, our website cannot access third-party cookies stored from other websites; nor can other organisations access the data in the cookies we use on our website.

Changing your preferences

You can select to accept/enable some or all of the optional cookies either within the settings of your own device or by selecting the option provided on our website.

How long will cookies stay on my device?

The length of time a cookie will stay on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies should expire when you stop browsing. Persistent cookies stay on your device until they expire after a set period or are deleted. For each of the cookies used on our website we have set out the duration in the tables below.

The Cookies we use on our website

Necessary Cookies

Necessary Cookies are cookies that are required for the operation of our website. They include, for example, cookies that allow page navigation or enable you to access certain areas of our website. Our website cannot function properly without these cookies. Necessary Cookies can only be disabled by changing your browser preferences but doing so may result in reduced or limited functionality of our website. In some circumstances our website may cease to function as intended if necessary cookies are disabled, deleted or otherwise altered. We do not accept any liability for any loss arising where necessary cookies are disabled, deleted or otherwise altered. We use the following necessary cookies:

Optional Cookies

We and third parties like to use cookies on this website to enhance your user experience, personalise content and advertisements, provide social media features, and analyse the traffic/visitor actions on our website. Optional cookies help us to provide you with the experience we intend to provide when you browse our website and also allow us to improve our website and the service we provide.

We need to obtain your consent to use certain Optional cookies; this is by way of our pop-up notice. As set out in this policy, you can change your preference at any time.

Analytical

Our analytical cookies are anonymised and therefore do not process your personal data. If you would still prefer to turn these cookies off, you can do so via our cookie pop-up banner on the landing page of our website.

We use analytical cookies to enable us to count the number of visitors and to see how visitors use our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

We would like to use the following optional analytical cookies:

Marketing

We and third parties want to display adverts that we think are relevant to you. In order to do so we need your consent to use advertising cookies. Even if you do not accept our advertising cookies, where you have accepted advertising cookies on another website they may remain active on our website.

We use social media cookies to allow you to share our website (or parts of it) on social media.These cookies are likely to be analytical/performance cookies or targeting cookies but are controlled by the marketing cookie function on our cookie tool. Please note that our social media partners may also use cookies over which we have no control and if you have consented to the use of those cookies elsewhere, as they are on your device without your consent, those cookies will be active. We cannot prevent this. To control the use of these cookies, you will need to contact the controller of that cookie.

We use the following advertising cookies:

Access to and use of the Another Place website is provided subject to the following terms of use.

Your use of this website is deemed to be acceptance by you of our terms of use.

This website is copyrighted. Any content found within the pages of another.place may not be copied, reproduced or downloaded except for non-commercial personal or educational purposes. Any attempt to download, copy, transmit or change material for any commercial use is strictly prohibited without prior written consent from Another Place Ltd.

The unauthorised modification (including deleting from or adding to) of any part of this website is strictly prohibited. We cannot be held responsible for the content of any other websites to which we publish a link from another.place

Another Place Ltd makes every effort to ensure that this website is free from viruses or defects. We cannot, however, guarantee that your use of this website will not cause damage to your PC. We cannot accept responsibility for any loss or damage which may arise as a result of using this website.

This website may only be used for lawful purposes and in a manner which does not infringe the rights of or restrict the use of the website by any third party. Any unauthorised attempt to disrupt the service provided by this website is strictly prohibited.